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Questions restaurant owners
usually ask before switching.
Short, honest answers with zero sales fluff. If you need a specific question answered for your restaurant setup, talk directly with Jay Patel.
Questions restaurant owners
usually ask first.
Short, honest answers. If you need more detail, ask Jay.
Will DineSet work if the internet goes down?
Yes. The Hub runs on your restaurant POS computer and your own local Wi-Fi. Billing, waiter orders and kitchen updates can keep working without public internet.
What devices can I use?
Your POS computer runs the Hub. Pilot is for waiter phones, Galley is for kitchen screens, Boarding runs on a guest phone, and Gate Board is for a token TV. Jay can check the right setup for your restaurant.
Do I need to buy a separate router?
Not for the core local workflow. If you already have Wi-Fi, devices use it. With supported hardware, the Hub can also create its own local Wi-Fi in Hotspot Mode.
Can I use more than one waiter phone or kitchen screen?
Yes. The local Hub is designed to connect waiter devices and more than one kitchen screen or station. Jay will confirm the right device setup before you start.
Does DineSet take UPI payments automatically?
No. Phase 1 supports cash and manual UPI confirmation. The cashier checks the receiving UPI or bank app, records the reference when available, then marks the bill paid.
Can I set GST and other charges?
You can configure taxes, service charges, packaging charges and rounding on bills. Your accountant should confirm the tax setup that applies to your restaurant.
Where is my restaurant data kept?
For day-to-day service, the Hub on the owner POS computer runs the local restaurant workflow. Ask Jay about the setup that fits your restaurant.
How fast can we get set up?
Setup depends on your menu, devices and kitchen flow. Talk to Jay for a clear plan for your restaurant before you begin.
Is there a free trial?
Yes. You get one month to try DineSet before the yearly plan.
Is there a monthly plan or different packages?
No. There is one plan: ₹10,000 per year. All supported Phase 1 features are included, with no extra tax and no hidden charges.
How does DineSet compare as an alternative to cloud POS systems like Petpooja or Pangat?
Most cloud POS applications like Petpooja or Pangat rely on continuous internet connectivity to punch KOTs and generate bills. When the internet drops on a busy night, service halts. DineSet runs offline-first over your restaurant’s own local Wi-Fi, keeping waiter phones, kitchen displays, and billing uninterrupted. While cloud systems charge recurring fees for extra modules, DineSet includes all 6 apps for a flat ₹10,000/year.
Is DineSet a low-budget, affordable restaurant billing application?
Yes. DineSet is built to be the most dependable and affordable restaurant POS billing software in India. For a flat ₹10,000 per year (with a 1-month trial), you get billing, waiter ordering, kitchen displays, QR ordering, and token TV without hidden charges or expensive hardware locks. You can use standard Android phones and tablets already in your restaurant.
Where are DineSet headquarters and regional support hubs located?
DineSet operates from our primary headquarters in Surat, with regional hubs and direct onboarding support in Mumbai, Ahmedabad, Valsad, Udaipur, Jaipur, and Delhi NCR. We provide hands-on and remote onboarding assistance for restaurants, cafes, and food courts across all 28 states and union territories in India.
Which cities and states in India does DineSet serve?
DineSet serves restaurants, cafes, and food courts across all 28 states and union territories in India. We have direct local onboarding teams across Gujarat and Maharashtra (Surat, Ahmedabad, Vadodara, Rajkot, Valsad, Navsari, Vapi, Mumbai, Pune, Thane) and provide full remote setup, menu configuration, and staff training for restaurants in Delhi NCR, Bengaluru, Hyderabad, Chennai, Kolkata, Jaipur, Lucknow, Chandigarh, Indore, Kochi, and nationwide.
What types of restaurants and food businesses can use DineSet?
DineSet is designed for all Indian food service establishments: fine dining restaurants, cafes, quick-service counters (QSR), sweet shops & bakeries, food courts, dhabas, breweries, cloud kitchens, and ice cream parlors. Whether you run a 3-table cafe or a multi-station 80-table dining hall with separate Tandoor, Chinese, and Bar counters, DineSet routes orders and prints bills without delay.
Why do restaurant owners choose DineSet over cloud-only POS systems?
Three key reasons: 1) Reliability: When the internet drops on a Saturday night rush, DineSet keeps running smoothly on local Wi-Fi with zero downtime. 2) Honest Pricing: Flat ₹10,000/year for all 6 apps with no hidden charges, per-module fees, or transaction cuts. 3) Hardware Freedom: You can use your existing PC or laptop and standard Android phones without purchasing locked proprietary devices.
Want to see DineSet in
your restaurant?
Tell us about your counter, tables and kitchen. Jay will help plan the right local setup.
Headquarters & Hubs: Surat · Mumbai · Ahmedabad · Valsad · Udaipur · Jaipur · Delhi · Nationwide
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